Service
The very first step of cooperation is the selection of the optimal Weni device for the client’s production needs. Our specialists and technicians are ready to help already at this stage.
At Weni Solution, we have a 7-year experience luggage gathered from all possible situations, which has been analyzed and which the company now shares with customers.
Our installation / training department of Weni Solution, provides substantive and practical knowledge (PL / EN) in the field of:
- health and safety at work
- basic rules of operating an CNC device
- device functionality
- practical training is leaded on the customer's specific device
- technicians can also advice in choosing the right parameters and machining tools for the used material.
We offer assembly and training of Weni Solution devices in the whole European Union area.
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WENI, in addition to a 5-year warranty, performs 3 free service inspections of fiber cutting machines as standard.
Our customers can rely on on remote service support - which is often practiced in the first steps with CNC devices.
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We also provide post-warranty service for our clients.
We also provide access to consumables components and spare parts.
Weni Solution cooperate with proven global brands, so access to subassemblies is not limited.
