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Customer Service Office

  • Polski
  • English
 
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Weni Solution - a brand of high quality laser machines and systems own by Logos Trade Ltd based in London (UK), with exclusive distributor of Logos Media Sp. Zoo. with headquarters and showroom in Nysa (PL)

 

We mainly produce:

 

We are a company with 8 years of experience in the industry, which primarily focuses on a high standard, trouble-free, modernity and functionality.

According to our motto, only satisfied customers come back to us, not products. We ensure the highest quality of our devices.

8
Years on the CNC market
50+
Working devices
1500+
Successful transactions
What are we striving for?
Do czego dążymy?

Our mission is to supply laser machines and solutions mainly for producers of products requiring all types of cutting (cutting through, cutting, engraving, creasing, etc.) who operate in industries such as metalworking, advertising, clothing and textile, automotive, footwear and Furniture sector.

To reach more and more customers, we opened the first showroom of this type of equipment in southern Poland, and plans to open another - in central Poland. What we are striving for is brand development so that in the next years the number of our distributors and thus satisfied customers will increase constantly.

The customer is the most important to us and based on your feedback we want to improve our products and become better day by day.

We focus on quality

All machines and products offered by the Weni Solution brand are flagship models produced and designed by our engineers based on accumulated many years of experience and acquired opinions of our customers.

Customers choosing the Weni Solution brand receive a guarantee of quality at a reasonable price, full service and technical support. As a small brand on the industrial equipment market, we offer up to 5 years warranty because we know that our products have been made in accordance with restrictive standards, including the European standard ISO 9001: 2015 and with the CE quality certificate.

In addition, we provide constant technical support in accordance with the principle of "fair play" in every aspect of life.

PRECISION
MEASUREMENT
precyzyjne pomiary
SUPERVISED
PRODUCTION
nadzorowana produkcja
QUALIFIED
TEAM
wykwalifikowany zespół

We are constantly working on developing our brand. To keep you up to date we invite you to view a modern photo gallery of our work, follow the news tab and our social media.
Weni Solution foto galery is regularly updated with our latest achievements, the use of our devices and videos from the operation of our devices, and much more!


Delivery Process
Weni Solution
Technical assistance
Professional installation
at the customer's premises
Fast response time
and remote assistance
Spare parts warehouse
and accessories

We run service, installations and training of laser operators throughout Europe

Our specialists will help in choosing the right technology and type of device for your production, and a qualified service team will guarantee you fast and efficient, and thus the highest quality of services.

Our goal: We want to develop further, provide help and technical support whenever the need arises - to share successes together

 

Operator training is the basis for trouble-free operation of every device - that's why in Weni we focus on their comprehensive conduct. We also provide warranty and post-warranty services (including periodic inspections) for all Weni Solution devices together with the option of ordering accessories and spare parts.

We strive for perfection, which is why we will make every effort to ensure that our products meet the standards and your expectations. We care for quality, innovative construction, modern design so that the devices provide a spectrum of possibilities for everyone who uses them. For the convenience of users we also provide free remote assistance in removing alarms and minor failures.

"Chcemy być zawsze tam, gdzie zaczynają się Państwa oczekiwania."

What's new in Weni?
We invite you to visit our stand between 22-24 September, at the XIII Metalworking, Machine Tools and Tools STOM-TOOL Fair in Kielce (Poland). During the fair, you will have the opportunity to see the latest technologies and industrial machines. This year we will present how does the CLM200 PRO ablative fiber cleaning laser works with the power of: IPG 200W on the materials that you most often ask about. The presented device is available with different power options on our website here: https://weni.eu/en/products/cleaning-lasers/ The laser cleaning technology allows for non-invasive and, importantly, [...]more
Published: 04.09.2020

STOM-TOOL Kielce (Poland): let's meet!

In the current month of July, we had the pleasure of conducting a mobile presentation of the fiber cleaning laser for the Polish Army. We hosted the Military Unit from the capital of the country, the presentation was attended [...]more
Published: 21.07.2020

Polish Army: mobile presentations of laser cleaning

Dear customers, the second half of June we start with the presentations of the cleaning (ablative) laser. Tests will be conducted on the model: CLM200 PRO with the power: IPG 200W, [...]more
Published: 15.06.2020

June: cleaning laser presentations

We present new: the second series for pipes and profiles from Weni Solution - a fiber laser at an affordable price and an open housing. The new WS 6020TL model is [...]more
Published: 21.05.2020

New: pipe and profile fiber cutter - welcome to the 6020TL laser

Dear customers, as is known in recent weeks, running businesses is difficult due to pandemics. Despite the difficulties, we decided to rebuild our work mode to be able to cooperate with [...]more
Published: 23.04.2020

COVID-19 our solutions : online presentations, video conferences and trainings

Financing

We know that each of our clients is looking for an offer tailored to their needs. .Therefore, we prepared a wide range of financing possibilites and the terms of purchasing our machines.

CASH

VAT 0%

or

VAT 23%

We offer a purchase with a VAT rate of 0% ( so-called intra-Community delivery). Thus, an active VAT payer has the right to purchase the above-mentioned rate of 0%. To check whether the VAT payer status is active, please select the link below and enter your tax identification number.

The application of the 23% VAT rate will take place at the domestic delivery, i.e. that the device will be delivered from a warehouse in the country (Poland)

If the VAT number is inactive or a domestic delivery is required, a VAT invoice will be issued at a rate of 23%.

SPLIT
PAYMENT

Most of the devices require an order for production or adjusting to the individual needs of the customer, so payment can be made in stages.The spliting of payments in time doesn’t include any additional fees and allows our customers to invest in development the most friendly and flexible way. To reconcile the details, please contact our sales representative.

LESS TAX,
WITH FULL
VAT INVOICE

For the execution of orders requiring longer time as one month, we offer a full VAT invoice, after receiving the initial payment. Such a solution allows to optimize costs to a certain extent and efficiently manage the company’s budget.

QUICK
REALISATION

Choosing a cash payment accelerates the delivery time significantly, as the procedures related to the formalities of concluding a lease or a loan are skipped and order is executed under trade agreement which will be flexibly suited to your needs. In case the delivery time is urgent, we suggest a full prepayment form. This form will allow You to set the major priority on an order and further planning appointments for installation and training services.

CURRENCY
PLN, EUR, USD, GBP

We offer the possibility of making deposits in any currencies:
PLN, EUR, USD and GBP.

LEASE

GOOD OFFER

All our equipment and machines are available for financing through leasing. We offer simple and fast procedures clear and attractive conditions,schedule of instalments , schedule of installments adjusted to the company’s capabilities, many solutions regarding the value of the initial fee and final buy-out.

BENEFITS

Primarily, leasing is associated with tax benefits.The possibility of seperating VAT from the leasing installment, initial payment and redemption makes it a more favorable form of financing. Payment spreaded in time ensures full financial liquidity and stability.

BANK

As a trusted partner of the leading banks on the market, We’ve successfully accomplished many contracts,which confirms our references. We cooperate with banks and partners such as : Alior Bank, Pekao Leasing, Getin Bank, EFL, Raiffeisen Bank, X-leasing
Due to permament cooperation the formalities are kept to a minimum, which significantly speeds up the entire procedure and ultimately affects the delivery time.

PROCEDURES

The whole procedure starts with checking the creditworthiness, and after a positive decision and the initial payment, all formalities will be done through us. That kind of solution is highly valued by our clients.

 


 

List of recommended lessees selection:

Maria Florek
Specjalista ds. leasingu
Departament Sprzedaży Bankowej oraz Klientów Kluczowych
m: +48 663 291 425
e: mflorek@aliorleasing.plAlior Leasing Sp. z o. o.
ul. Zawiła 65L
30-390 Kraków
Michał Stachowicz
Departament Sprzedaży
m: +48 722 030 860
e: Michal.Stachowicz@pekaoleasing.com.pl
Pekao Leasing Sp. z o.o.
ul. Kapelanka 1, 30-347 Kraków
Karol Kośmider
Doradca
Departament Sprzedaży Bankowej oraz Klientów Kluczowych
m: +48 607301212
e: karol.kosmider@pd.ideagetin.pl
Getin Leasing SA
ul. Gwiaździsta 66
53-413 Wrocław (11 piętro)
Ingrid Napiórkowska
Doradca
m: +48 691 481249
e: ingrid.napiorkowska@efl.com.pl
Europejski Fundusz Leasingowy SA
Biurowiec MediaHUB, ul. Łąkowa 29, 90-554 Łódź

 


 

 

The form of purchase and location do not affect the warranty, service, support and other conditions of the offer.
By cash payment is meant the transaction by: cash, transfer or mixed form allowed in accordance with the regulations of the country.
The installation does not include: unloading at the place of delivery, ground prepartion (floor), electrical and ventilation installation.

 

 

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